Connecticut · CT

AI dental receptionist and front office for Connecticut practices

Solara is an AI front office for dental practices in Connecticut. It answers every call 24/7, books appointments into OpenDental, verifies insurance and sends digital intake forms. Because Solara records every call, the main state-specific setting is Connecticut's all-party consent rule for call recording under Conn. Gen. Stat. § 52-570d.

Last updated
All-party
Call recording
All-party consent
Conn. Gen. Stat. § 52-570d
Time zone
Eastern
Solara answers 24/7
Licensing board
Connecticut State Dental Commission
Dentists and hygienists

Solara in Connecticut: key takeaways

  • Connecticut is an all-party consent state for recording phone calls, under Conn. Gen. Stat. § 52-570d.
  • Practices in Connecticut should tell callers the call is recorded, which Solara's configurable greeting makes simple.
  • Connecticut practices run on Eastern Time, and Solara answers 24/7 regardless of office hours.
  • Dentists in Connecticut are licensed by the Connecticut State Dental Commission.
  • Solara works with your existing phone line and OpenDental, so there is nothing to install on site.

Does Solara work for dental practices in Connecticut?

Yes. Solara is cloud software, so a practice anywhere in Connecticut uses it the same way: it works with your existing phone line and syncs with OpenDental. There is no hardware to install and no technical setup on your side.

Practices in the Eastern time zone get the same 24/7 coverage. Solara answers every call, including after hours, at lunch and when the line is busy, and can book the patient straight into the schedule.

Dental receptionist smiling on the phone at a front desk with the schedule on screen

Can a dental practice record patient calls in Connecticut?

Connecticut is generally treated as an all-party (or two-party) consent state for phone calls: everyone on the call must agree to it being recorded. The rule comes from Conn. Gen. Stat. § 52-570d.

Civil law requires all parties' consent: in writing, verbally on the recording, or via a recorded warning at the start of the call. The criminal eavesdropping law (§§ 53a-187, -189) needs only one party's consent.

Solara records and transcribes every call, so practices in this state should state clearly at the start of each call that it is recorded. Because you write the receptionist's greeting yourself, adding that notice takes one line.

This is general information, not legal advice. Confirm your obligations with counsel familiar with the law in your state.

Can Solara answer patients' questions about HUSKY Health dental?

Yes, if your practice accepts it. Solara answers coverage questions from the carriers, plan types and payment options you configure in settings, so adding HUSKY Health dental to your accepted plans lets the AI receptionist answer patients consistently, in your words.

For coverage checks, Solara verifies eligibility and benefits with your configured carriers at intake, so the result is on the chart before the visit.

Front office team member reviewing a color-coded appointment calendar on a monitor

Who licenses dentists in Connecticut?

Dentists and dental hygienists in Connecticut are licensed by the Connecticut State Dental Commission. The board's rules, together with HIPAA, govern how a practice handles patient records and communications.

Solara supports that with a signed Business Associate Agreement for every practice, encryption of patient data in transit and at rest, US data residency, and an audit log of every access to protected health information.

How much does Solara cost for a Connecticut dental practice?

Pricing is the same in every state. Essentials is $179 per month, or $149 per month billed annually, and Pro is $399 per month, or $349 per month billed annually. Enterprise is custom-priced for multi-location dental groups.

FAQ

Connecticut dental practice questions

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Does Solara work with OpenDental practices in Connecticut?

Yes. Solara syncs with OpenDental for practices in Connecticut and every other state, keeping patients, appointments, providers, operatories, procedure codes, insurance and revenue in sync with no double entry.

Can Solara answer after-hours calls for a Connecticut dental office?

Yes. Solara answers every call 24/7 for practices in the Eastern time zone, including after hours, at lunch and during busy periods, and can book the patient straight into the schedule.

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Bring Solara to your Connecticut practice

Book a 20-minute demo and watch Solara answer a real call, verify insurance and book into OpenDental.

First 2 months free on Essentials for founding clinics · No setup fee · Cancel anytime