AI dental receptionist and front office for Maryland practices
Solara is an AI front office for dental practices in Maryland. It answers every call 24/7, books appointments into OpenDental, verifies insurance and sends digital intake forms. Because Solara records every call, the main state-specific setting is Maryland's all-party consent rule for call recording under Md. Code, Cts. & Jud. Proc. § 10-402.
- Call recording
- All-party consent
- Md. Code, Cts. & Jud. Proc. § 10-402
- Time zone
- Eastern
- Solara answers 24/7
- Licensing board
- Maryland State Board of Dental Examiners
- Dentists and hygienists
Solara in Maryland: key takeaways
- Maryland is an all-party consent state for recording phone calls, under Md. Code, Cts. & Jud. Proc. § 10-402.
- Practices in Maryland should tell callers the call is recorded, which Solara's configurable greeting makes simple.
- Maryland practices run on Eastern Time, and Solara answers 24/7 regardless of office hours.
- Dentists in Maryland are licensed by the Maryland State Board of Dental Examiners.
- Solara works with your existing phone line and OpenDental, so there is nothing to install on site.
Does Solara work for dental practices in Maryland?
Yes. Solara is cloud software, so a practice anywhere in Maryland uses it the same way: it works with your existing phone line and syncs with OpenDental. There is no hardware to install and no technical setup on your side.
Practices in the Eastern time zone get the same 24/7 coverage. Solara answers every call, including after hours, at lunch and when the line is busy, and can book the patient straight into the schedule.
Can a dental practice record patient calls in Maryland?
Maryland is generally treated as an all-party (or two-party) consent state for phone calls: everyone on the call must agree to it being recorded. The rule comes from Md. Code, Cts. & Jud. Proc. § 10-402.
Maryland requires every party's consent to record a phone call, whether or not anyone expected privacy. Unlawful recording is a felony and can also lead to civil damages.
Solara records and transcribes every call, so practices in this state should state clearly at the start of each call that it is recorded. Because you write the receptionist's greeting yourself, adding that notice takes one line.
This is general information, not legal advice. Confirm your obligations with counsel familiar with the law in your state.
Can Solara answer patients' questions about Maryland Healthy Smiles Dental Program?
Yes, if your practice accepts it. Solara answers coverage questions from the carriers, plan types and payment options you configure in settings, so adding Maryland Healthy Smiles Dental Program to your accepted plans lets the AI receptionist answer patients consistently, in your words.
For coverage checks, Solara verifies eligibility and benefits with your configured carriers at intake, so the result is on the chart before the visit.
Who licenses dentists in Maryland?
Dentists and dental hygienists in Maryland are licensed by the Maryland State Board of Dental Examiners. The board's rules, together with HIPAA, govern how a practice handles patient records and communications.
Solara supports that with a signed Business Associate Agreement for every practice, encryption of patient data in transit and at rest, US data residency, and an audit log of every access to protected health information.
How much does Solara cost for a Maryland dental practice?
Pricing is the same in every state. Essentials is $179 per month, or $149 per month billed annually, and Pro is $399 per month, or $349 per month billed annually. Enterprise is custom-priced for multi-location dental groups.
Maryland dental practice questions
Is Maryland a one-party or all-party consent state for call recording?
Maryland is generally treated as an all-party consent state for phone calls under Md. Code, Cts. & Jud. Proc. § 10-402, so everyone on the call should agree to the recording. Practices using Solara should announce recording in their greeting.
Does Solara work with OpenDental practices in Maryland?
Yes. Solara syncs with OpenDental for practices in Maryland and every other state, keeping patients, appointments, providers, operatories, procedure codes, insurance and revenue in sync with no double entry.
Can Solara answer after-hours calls for a Maryland dental office?
Yes. Solara answers every call 24/7 for practices in the Eastern time zone, including after hours, at lunch and during busy periods, and can book the patient straight into the schedule.
What Solara does for Maryland practices
Bring Solara to your Maryland practice
Book a 20-minute demo and watch Solara answer a real call, verify insurance and book into OpenDental.
First 2 months free on Essentials for founding clinics · No setup fee · Cancel anytime