Michigan · MI

AI dental receptionist and front office for Michigan practices

Solara is an AI front office for dental practices in Michigan. It answers every call 24/7, books appointments into OpenDental, verifies insurance and sends digital intake forms. Because Solara records every call, the main state-specific setting is Michigan's all-party consent rule for call recording under Mich. Comp. Laws § 750.539c.

Last updated
All-party
Call recording
All-party consent
Mich. Comp. Laws § 750.539c
Time zones
Eastern, Central
Solara answers 24/7
Licensing board
Michigan Board of Dentistry
Dentists and hygienists

Solara in Michigan: key takeaways

  • Michigan is an all-party consent state for recording phone calls, under Mich. Comp. Laws § 750.539c.
  • Practices in Michigan should tell callers the call is recorded, which Solara's configurable greeting makes simple.
  • Michigan spans the Eastern and Central time zones; Solara answers 24/7, so every part of the state gets the same coverage.
  • Dentists in Michigan are licensed by the Michigan Board of Dentistry.
  • Solara works with your existing phone line and OpenDental, so there is nothing to install on site.

Does Solara work for dental practices in Michigan?

Yes. Solara is cloud software, so a practice anywhere in Michigan uses it the same way: it works with your existing phone line and syncs with OpenDental. There is no hardware to install and no technical setup on your side.

Practices in the Eastern and Central time zones get the same 24/7 coverage. Solara answers every call, including after hours, at lunch and when the line is busy, and can book the patient straight into the schedule.

Dental receptionist smiling on the phone at a front desk with the schedule on screen

Can a dental practice record patient calls in Michigan?

Michigan is generally treated as an all-party (or two-party) consent state for phone calls: everyone on the call must agree to it being recorded. The rule comes from Mich. Comp. Laws § 750.539c.

RCFP treats Michigan as all-party, but Sullivan v. Gray (Mich. Ct. App. 1982) held a participant may record its own conversation. The Michigan Supreme Court has not ruled, so the question remains open.

Solara records and transcribes every call, so practices in this state should state clearly at the start of each call that it is recorded. Because you write the receptionist's greeting yourself, adding that notice takes one line.

This is general information, not legal advice. Confirm your obligations with counsel familiar with the law in your state.

Can Solara answer patients' questions about Healthy Kids Dental?

Yes, if your practice accepts it. Solara answers coverage questions from the carriers, plan types and payment options you configure in settings, so adding Healthy Kids Dental to your accepted plans lets the AI receptionist answer patients consistently, in your words.

For coverage checks, Solara verifies eligibility and benefits with your configured carriers at intake, so the result is on the chart before the visit.

Front office team member reviewing a color-coded appointment calendar on a monitor

Who licenses dentists in Michigan?

Dentists and dental hygienists in Michigan are licensed by the Michigan Board of Dentistry. The board's rules, together with HIPAA, govern how a practice handles patient records and communications.

Solara supports that with a signed Business Associate Agreement for every practice, encryption of patient data in transit and at rest, US data residency, and an audit log of every access to protected health information.

How much does Solara cost for a Michigan dental practice?

Pricing is the same in every state. Essentials is $179 per month, or $149 per month billed annually, and Pro is $399 per month, or $349 per month billed annually. Enterprise is custom-priced for multi-location dental groups.

FAQ

Michigan dental practice questions

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Does Solara work with OpenDental practices in Michigan?

Yes. Solara syncs with OpenDental for practices in Michigan and every other state, keeping patients, appointments, providers, operatories, procedure codes, insurance and revenue in sync with no double entry.

Can Solara answer after-hours calls for a Michigan dental office?

Yes. Solara answers every call 24/7 for practices in the Eastern and Central time zones, including after hours, at lunch and during busy periods, and can book the patient straight into the schedule.

The complete AI front office

Bring Solara to your Michigan practice

Book a 20-minute demo and watch Solara answer a real call, verify insurance and book into OpenDental.

First 2 months free on Essentials for founding clinics · No setup fee · Cancel anytime