AI dental receptionist and front office for Delaware practices
Solara is an AI front office for dental practices in Delaware. It answers every call 24/7, books appointments into OpenDental, verifies insurance and sends digital intake forms. Because Solara records every call, the main state-specific setting is Delaware's all-party consent rule for call recording under Del. Code Ann. tit. 11, § 1335(a)(4).
- Call recording
- All-party consent
- Del. Code Ann. tit. 11, § 1335(a)(4)
- Time zone
- Eastern
- Solara answers 24/7
- Licensing board
- Delaware Board of Dentistry and Dental Hygiene
- Dentists and hygienists
Solara in Delaware: key takeaways
- Delaware is an all-party consent state for recording phone calls, under Del. Code Ann. tit. 11, § 1335(a)(4).
- Practices in Delaware should tell callers the call is recorded, which Solara's configurable greeting makes simple.
- Delaware practices run on Eastern Time, and Solara answers 24/7 regardless of office hours.
- Dentists in Delaware are licensed by the Delaware Board of Dentistry and Dental Hygiene.
- Solara works with your existing phone line and OpenDental, so there is nothing to install on site.
Does Solara work for dental practices in Delaware?
Yes. Solara is cloud software, so a practice anywhere in Delaware uses it the same way: it works with your existing phone line and syncs with OpenDental. There is no hardware to install and no technical setup on your side.
Practices in the Eastern time zone get the same 24/7 coverage. Solara answers every call, including after hours, at lunch and when the line is busy, and can book the patient straight into the schedule.
Can a dental practice record patient calls in Delaware?
Delaware is generally treated as an all-party (or two-party) consent state for phone calls: everyone on the call must agree to it being recorded. The rule comes from Del. Code Ann. tit. 11, § 1335(a)(4).
Delaware law conflicts: the privacy statute requires all parties' consent to intercept a phone call, while the wiretap statute (§ 2402(c)(4)) allows one-party consent. The stricter all-party rule is the cautious reading.
Solara records and transcribes every call, so practices in this state should state clearly at the start of each call that it is recorded. Because you write the receptionist's greeting yourself, adding that notice takes one line.
This is general information, not legal advice. Confirm your obligations with counsel familiar with the law in your state.
Can Solara answer patients' questions about Delaware Medicaid dental?
Yes, if your practice accepts it. Solara answers coverage questions from the carriers, plan types and payment options you configure in settings, so adding Delaware Medicaid dental to your accepted plans lets the AI receptionist answer patients consistently, in your words.
For coverage checks, Solara verifies eligibility and benefits with your configured carriers at intake, so the result is on the chart before the visit.
Who licenses dentists in Delaware?
Dentists and dental hygienists in Delaware are licensed by the Delaware Board of Dentistry and Dental Hygiene. The board's rules, together with HIPAA, govern how a practice handles patient records and communications.
Solara supports that with a signed Business Associate Agreement for every practice, encryption of patient data in transit and at rest, US data residency, and an audit log of every access to protected health information.
How much does Solara cost for a Delaware dental practice?
Pricing is the same in every state. Essentials is $179 per month, or $149 per month billed annually, and Pro is $399 per month, or $349 per month billed annually. Enterprise is custom-priced for multi-location dental groups.
Delaware dental practice questions
Is Delaware a one-party or all-party consent state for call recording?
Delaware is generally treated as an all-party consent state for phone calls under Del. Code Ann. tit. 11, § 1335(a)(4), so everyone on the call should agree to the recording. Practices using Solara should announce recording in their greeting.
Does Solara work with OpenDental practices in Delaware?
Yes. Solara syncs with OpenDental for practices in Delaware and every other state, keeping patients, appointments, providers, operatories, procedure codes, insurance and revenue in sync with no double entry.
Can Solara answer after-hours calls for a Delaware dental office?
Yes. Solara answers every call 24/7 for practices in the Eastern time zone, including after hours, at lunch and during busy periods, and can book the patient straight into the schedule.
What Solara does for Delaware practices
Bring Solara to your Delaware practice
Book a 20-minute demo and watch Solara answer a real call, verify insurance and book into OpenDental.
First 2 months free on Essentials for founding clinics · No setup fee · Cancel anytime