AI dental receptionist and front office for Illinois practices
Solara is an AI front office for dental practices in Illinois. It answers every call 24/7, books appointments into OpenDental, verifies insurance and sends digital intake forms. Because Solara records every call, the main state-specific setting is Illinois's all-party consent rule for call recording under 720 ILCS 5/14-2.
- Call recording
- All-party consent
- 720 ILCS 5/14-2
- Time zone
- Central
- Solara answers 24/7
- Licensing board
- Illinois Board of Dentistry
- Dentists and hygienists
Solara in Illinois: key takeaways
- Illinois is an all-party consent state for recording phone calls, under 720 ILCS 5/14-2.
- Practices in Illinois should tell callers the call is recorded, which Solara's configurable greeting makes simple.
- Illinois practices run on Central Time, and Solara answers 24/7 regardless of office hours.
- Dentists in Illinois are licensed by the Illinois Board of Dentistry.
- Solara works with your existing phone line and OpenDental, so there is nothing to install on site.
Does Solara work for dental practices in Illinois?
Yes. Solara is cloud software, so a practice anywhere in Illinois uses it the same way: it works with your existing phone line and syncs with OpenDental. There is no hardware to install and no technical setup on your side.
Practices in the Central time zone get the same 24/7 coverage. Solara answers every call, including after hours, at lunch and when the line is busy, and can book the patient straight into the schedule.
Can a dental practice record patient calls in Illinois?
Illinois is generally treated as an all-party (or two-party) consent state for phone calls: everyone on the call must agree to it being recorded. The rule comes from 720 ILCS 5/14-2.
Applies to private conversations made with a reasonable expectation of privacy; the statute targets surreptitious recording without all parties' consent. Civil remedies are available (720 ILCS 5/14-6).
Solara records and transcribes every call, so practices in this state should state clearly at the start of each call that it is recorded. Because you write the receptionist's greeting yourself, adding that notice takes one line.
This is general information, not legal advice. Confirm your obligations with counsel familiar with the law in your state.
Can Solara answer patients' questions about Illinois Medicaid dental?
Yes, if your practice accepts it. Solara answers coverage questions from the carriers, plan types and payment options you configure in settings, so adding Illinois Medicaid dental to your accepted plans lets the AI receptionist answer patients consistently, in your words.
For coverage checks, Solara verifies eligibility and benefits with your configured carriers at intake, so the result is on the chart before the visit.
Who licenses dentists in Illinois?
Dentists and dental hygienists in Illinois are licensed by the Illinois Board of Dentistry. The board's rules, together with HIPAA, govern how a practice handles patient records and communications.
Solara supports that with a signed Business Associate Agreement for every practice, encryption of patient data in transit and at rest, US data residency, and an audit log of every access to protected health information.
How much does Solara cost for a Illinois dental practice?
Pricing is the same in every state. Essentials is $179 per month, or $149 per month billed annually, and Pro is $399 per month, or $349 per month billed annually. Enterprise is custom-priced for multi-location dental groups.
Illinois dental practice questions
Is Illinois a one-party or all-party consent state for call recording?
Illinois is generally treated as an all-party consent state for phone calls under 720 ILCS 5/14-2, so everyone on the call should agree to the recording. Practices using Solara should announce recording in their greeting.
Does Solara work with OpenDental practices in Illinois?
Yes. Solara syncs with OpenDental for practices in Illinois and every other state, keeping patients, appointments, providers, operatories, procedure codes, insurance and revenue in sync with no double entry.
Can Solara answer after-hours calls for a Illinois dental office?
Yes. Solara answers every call 24/7 for practices in the Central time zone, including after hours, at lunch and during busy periods, and can book the patient straight into the schedule.
What Solara does for Illinois practices
Bring Solara to your Illinois practice
Book a 20-minute demo and watch Solara answer a real call, verify insurance and book into OpenDental.
First 2 months free on Essentials for founding clinics · No setup fee · Cancel anytime