AI dental receptionist and front office for Tennessee practices
Solara is an AI front office for dental practices in Tennessee. It answers every call 24/7, books appointments into OpenDental, verifies insurance and sends digital intake forms. Because Solara records every call, the main state-specific setting is Tennessee's one-party consent rule for call recording under Tenn. Code Ann. § 39-13-601.
- Call recording
- One-party consent
- Tenn. Code Ann. § 39-13-601
- Time zones
- Eastern, Central
- Solara answers 24/7
- Licensing board
- Tennessee Board of Dentistry
- Dentists and hygienists
Solara in Tennessee: key takeaways
- Tennessee is a one-party consent state for recording phone calls, under Tenn. Code Ann. § 39-13-601.
- Tennessee law lets one party consent to a recording, though many practices still announce recording in their greeting.
- Tennessee spans the Eastern and Central time zones; Solara answers 24/7, so every part of the state gets the same coverage.
- Dentists in Tennessee are licensed by the Tennessee Board of Dentistry.
- Solara works with your existing phone line and OpenDental, so there is nothing to install on site.
Does Solara work for dental practices in Tennessee?
Yes. Solara is cloud software, so a practice anywhere in Tennessee uses it the same way: it works with your existing phone line and syncs with OpenDental. There is no hardware to install and no technical setup on your side.
Practices in the Eastern and Central time zones get the same 24/7 coverage. Solara answers every call, including after hours, at lunch and when the line is busy, and can book the patient straight into the schedule.
Can a dental practice record patient calls in Tennessee?
Tennessee is a one-party consent state for phone calls: a recording is generally lawful when at least one person on the call consents. The rule comes from Tenn. Code Ann. § 39-13-601.
Tennessee requires only one party's consent to record a call, including cellphone calls. Recordings made for a criminal or tortious purpose are excluded, and unlawful recording can bring civil damages of $10,000 or more.
Solara records and transcribes every call. Even where one-party consent applies, many practices announce recording in their greeting, and because you write the greeting yourself, that takes one line.
This is general information, not legal advice. Confirm your obligations with counsel familiar with the law in your state.
Can Solara answer patients' questions about TennCare dental benefits?
Yes, if your practice accepts it. Solara answers coverage questions from the carriers, plan types and payment options you configure in settings, so adding TennCare dental benefits to your accepted plans lets the AI receptionist answer patients consistently, in your words.
For coverage checks, Solara verifies eligibility and benefits with your configured carriers at intake, so the result is on the chart before the visit.
Who licenses dentists in Tennessee?
Dentists and dental hygienists in Tennessee are licensed by the Tennessee Board of Dentistry. The board's rules, together with HIPAA, govern how a practice handles patient records and communications.
Solara supports that with a signed Business Associate Agreement for every practice, encryption of patient data in transit and at rest, US data residency, and an audit log of every access to protected health information.
How much does Solara cost for a Tennessee dental practice?
Pricing is the same in every state. Essentials is $179 per month, or $149 per month billed annually, and Pro is $399 per month, or $349 per month billed annually. Enterprise is custom-priced for multi-location dental groups.
Tennessee dental practice questions
Is Tennessee a one-party or all-party consent state for call recording?
Tennessee is a one-party consent state for phone calls under Tenn. Code Ann. § 39-13-601, so a recording is generally lawful when one person on the call consents. Many practices still announce recording in their greeting.
Does Solara work with OpenDental practices in Tennessee?
Yes. Solara syncs with OpenDental for practices in Tennessee and every other state, keeping patients, appointments, providers, operatories, procedure codes, insurance and revenue in sync with no double entry.
Can Solara answer after-hours calls for a Tennessee dental office?
Yes. Solara answers every call 24/7 for practices in the Eastern and Central time zones, including after hours, at lunch and during busy periods, and can book the patient straight into the schedule.
What Solara does for Tennessee practices
Bring Solara to your Tennessee practice
Book a 20-minute demo and watch Solara answer a real call, verify insurance and book into OpenDental.
First 2 months free on Essentials for founding clinics · No setup fee · Cancel anytime