AI dental receptionist and front office for West Virginia practices
Solara is an AI front office for dental practices in West Virginia. It answers every call 24/7, books appointments into OpenDental, verifies insurance and sends digital intake forms. Because Solara records every call, the main state-specific setting is West Virginia's one-party consent rule for call recording under W. Va. Code § 62-1D-3.
- Call recording
- One-party consent
- W. Va. Code § 62-1D-3
- Time zone
- Eastern
- Solara answers 24/7
- Licensing board
- West Virginia Board of Dentistry
- Dentists and hygienists
Solara in West Virginia: key takeaways
- West Virginia is a one-party consent state for recording phone calls, under W. Va. Code § 62-1D-3.
- West Virginia law lets one party consent to a recording, though many practices still announce recording in their greeting.
- West Virginia practices run on Eastern Time, and Solara answers 24/7 regardless of office hours.
- Dentists in West Virginia are licensed by the West Virginia Board of Dentistry.
- Solara works with your existing phone line and OpenDental, so there is nothing to install on site.
Does Solara work for dental practices in West Virginia?
Yes. Solara is cloud software, so a practice anywhere in West Virginia uses it the same way: it works with your existing phone line and syncs with OpenDental. There is no hardware to install and no technical setup on your side.
Practices in the Eastern time zone get the same 24/7 coverage. Solara answers every call, including after hours, at lunch and when the line is busy, and can book the patient straight into the schedule.
Can a dental practice record patient calls in West Virginia?
West Virginia is a one-party consent state for phone calls: a recording is generally lawful when at least one person on the call consents. The rule comes from W. Va. Code § 62-1D-3.
West Virginia allows a party to a call, or someone with one party's consent, to record it. Recordings made to commit a criminal or tortious act are excluded, and unlawful interception is a felony.
Solara records and transcribes every call. Even where one-party consent applies, many practices announce recording in their greeting, and because you write the greeting yourself, that takes one line.
This is general information, not legal advice. Confirm your obligations with counsel familiar with the law in your state.
Can Solara answer patients' questions about West Virginia Medicaid?
Yes, if your practice accepts it. Solara answers coverage questions from the carriers, plan types and payment options you configure in settings, so adding West Virginia Medicaid to your accepted plans lets the AI receptionist answer patients consistently, in your words.
For coverage checks, Solara verifies eligibility and benefits with your configured carriers at intake, so the result is on the chart before the visit.
Who licenses dentists in West Virginia?
Dentists and dental hygienists in West Virginia are licensed by the West Virginia Board of Dentistry. The board's rules, together with HIPAA, govern how a practice handles patient records and communications.
Solara supports that with a signed Business Associate Agreement for every practice, encryption of patient data in transit and at rest, US data residency, and an audit log of every access to protected health information.
How much does Solara cost for a West Virginia dental practice?
Pricing is the same in every state. Essentials is $179 per month, or $149 per month billed annually, and Pro is $399 per month, or $349 per month billed annually. Enterprise is custom-priced for multi-location dental groups.
West Virginia dental practice questions
Is West Virginia a one-party or all-party consent state for call recording?
West Virginia is a one-party consent state for phone calls under W. Va. Code § 62-1D-3, so a recording is generally lawful when one person on the call consents. Many practices still announce recording in their greeting.
Does Solara work with OpenDental practices in West Virginia?
Yes. Solara syncs with OpenDental for practices in West Virginia and every other state, keeping patients, appointments, providers, operatories, procedure codes, insurance and revenue in sync with no double entry.
Can Solara answer after-hours calls for a West Virginia dental office?
Yes. Solara answers every call 24/7 for practices in the Eastern time zone, including after hours, at lunch and during busy periods, and can book the patient straight into the schedule.
What Solara does for West Virginia practices
Bring Solara to your West Virginia practice
Book a 20-minute demo and watch Solara answer a real call, verify insurance and book into OpenDental.
First 2 months free on Essentials for founding clinics · No setup fee · Cancel anytime