Ohio · OH

AI dental receptionist and front office for Ohio practices

Solara is an AI front office for dental practices in Ohio. It answers every call 24/7, books appointments into OpenDental, verifies insurance and sends digital intake forms. Because Solara records every call, the main state-specific setting is Ohio's one-party consent rule for call recording under Ohio Rev. Code § 2933.52.

Last updated
One-party
Call recording
One-party consent
Ohio Rev. Code § 2933.52
Time zone
Eastern
Solara answers 24/7
Licensing board
Ohio State Dental Board
Dentists and hygienists

Solara in Ohio: key takeaways

  • Ohio is a one-party consent state for recording phone calls, under Ohio Rev. Code § 2933.52.
  • Ohio law lets one party consent to a recording, though many practices still announce recording in their greeting.
  • Ohio practices run on Eastern Time, and Solara answers 24/7 regardless of office hours.
  • Dentists in Ohio are licensed by the Ohio State Dental Board.
  • Solara works with your existing phone line and OpenDental, so there is nothing to install on site.

Does Solara work for dental practices in Ohio?

Yes. Solara is cloud software, so a practice anywhere in Ohio uses it the same way: it works with your existing phone line and syncs with OpenDental. There is no hardware to install and no technical setup on your side.

Practices in the Eastern time zone get the same 24/7 coverage. Solara answers every call, including after hours, at lunch and when the line is busy, and can book the patient straight into the schedule.

Dental receptionist smiling on the phone at a front desk with the schedule on screen

Can a dental practice record patient calls in Ohio?

Ohio is a one-party consent state for phone calls: a recording is generally lawful when at least one person on the call consents. The rule comes from Ohio Rev. Code § 2933.52.

Ohio requires only one party's consent to record a phone call, and that party can be the office itself. Recordings made to commit a criminal or tortious act are excluded, and unlawful recording can bring civil damages.

Solara records and transcribes every call. Even where one-party consent applies, many practices announce recording in their greeting, and because you write the greeting yourself, that takes one line.

This is general information, not legal advice. Confirm your obligations with counsel familiar with the law in your state.

Can Solara answer patients' questions about Ohio Medicaid?

Yes, if your practice accepts it. Solara answers coverage questions from the carriers, plan types and payment options you configure in settings, so adding Ohio Medicaid to your accepted plans lets the AI receptionist answer patients consistently, in your words.

For coverage checks, Solara verifies eligibility and benefits with your configured carriers at intake, so the result is on the chart before the visit.

Front office team member reviewing a color-coded appointment calendar on a monitor

Who licenses dentists in Ohio?

Dentists and dental hygienists in Ohio are licensed by the Ohio State Dental Board. The board's rules, together with HIPAA, govern how a practice handles patient records and communications.

Solara supports that with a signed Business Associate Agreement for every practice, encryption of patient data in transit and at rest, US data residency, and an audit log of every access to protected health information.

How much does Solara cost for a Ohio dental practice?

Pricing is the same in every state. Essentials is $179 per month, or $149 per month billed annually, and Pro is $399 per month, or $349 per month billed annually. Enterprise is custom-priced for multi-location dental groups.

FAQ

Ohio dental practice questions

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Does Solara work with OpenDental practices in Ohio?

Yes. Solara syncs with OpenDental for practices in Ohio and every other state, keeping patients, appointments, providers, operatories, procedure codes, insurance and revenue in sync with no double entry.

Can Solara answer after-hours calls for a Ohio dental office?

Yes. Solara answers every call 24/7 for practices in the Eastern time zone, including after hours, at lunch and during busy periods, and can book the patient straight into the schedule.

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Bring Solara to your Ohio practice

Book a 20-minute demo and watch Solara answer a real call, verify insurance and book into OpenDental.

First 2 months free on Essentials for founding clinics · No setup fee · Cancel anytime